FAQ

COMMON QUESTIONS

When in doubt, give the WA Roller Doors team a call on (08) 9285 0333 to organise a service!

How do I arrange a measure and quote/enquire?

You can call us at (08) 9285 0333, contact us through the ‘enquire now’ form, or email sales@warollerdoors.com.au

What is the difference between a roller door and a sectional door?

A roller door is a continuous curtain that rolls up into a drum.
A sectional door is a hinged panel type door that tracks back along the ceiling of the garage.

Should I use a professional installer?

At WA Roller Doors, we believe that the installation of a garage door is not a DYI job. A garage door is a large moving object and is constitute by many small parts, so its installation is highly technical. WA Roller Doors has the best fitters in Perth, they are highly trained and skill full. Also, one of the services that our professional installers can provide is the disposal of your old door.

I just hit my garage door with my car. What do I do?

There are lots of potential hazards when your door is impacted by a car. Contact WA Roller Doors as we can give you telephone advice as to whether the door needs replacement or can be repaired.

What to do in case of a power failure in motorized garage door?

On the garage door opener there is a red cord – you must pull this cord in order to disengage the motor system from the door. Then you can use your door manually.

How do I re engage my garage door when the power comes back?

Lift your garage door to a half-way position, then:

Sectional door; press the green button on the rail then operate the motor until it reengages into the trolley position
Roller door; pull the red cord and it will automatically reengage

What do I do if the motor does not operate after a power failure?

Unplug the motor from the power socket, wait 10 seconds and plug it back again. If that does not work, call us for a service technician.

How often should I service my garage door?

WA Roller Doors recommends for a low cycle garage door a service maintenance annually and for a high cycle garage door every 6 months.
New motor’s warranty requires general services/checks twice within the 7 years warranty period.

COMMON QUESTIONS

When in doubt, give the WA Roller Doors team a call on (08) 9285 0333 to organise a service!

My garage door keeps reversing.

There may be an obstruction stopping your door from closing or your door may be out of alignment.

My remote is not working.

Your remote may have a flat battery, may need to be re-coded to the opener or may have failed and need replacement.

My opener is working but the door is not moving.

Your door may have become disengaged from the chain/belt or you may have broken gear in the opener. Contact WA Roller Doors for a general service and adjustment to your door and auto.

My garage door is very heavy and is hard to, or will not open.

Your garage door may have a broken spring, contact us to organise a spring/s replacement which will also provide a general service on your door.

My garage door is noisy.

Your garage door may be due for routine maintenance and lubrication. Most doors do become noisy after years of wear and tear, contact WA Roller Doors to organise a technician to give the door a full service.

My door opens on its own.

Your opener may have a fault on the circuit board. Contact WA Roller Doors for a motor replacement and a general service.

My door is not closing properly.

Check for obstructions that may be causing your door to stop or reverse. Your door may be out of alignment. The best solution is to give us a call and organise a general service from one of our professional technicians.

WHY CHOOSE WA ROLLER DOORS?

Our highly experienced team has over 30 years of industry experience providing quality workmanship, garage door products and repair services to customers within Perth and the surrounding areas.

We offer the most extensive range of roller and sectional, residential and commercial garage doors in Perth. Reliable safety features and the highest quality materials ensure maximum performance. We hold ourselves to a high standard and take pride in offering you the latest technology, competitive prices and best service possible.

With 5.0 star Google reviews, along with positive feedback from our customers every week, you can be confident you’re choosing a local Perth business who’ll take care of your garage door needs.

If you’ve got a problem with your garage door, motor or openers – contact WA Roller Doors today.

CONTACT US FOR EXPERT ADVICE

We supply and install high-quality domestic and commercial garage roller doors across Perth, that are built to last and offer unbeatable value. We only use the highest quality products and materials to ensure the longevity of your garage door and mechanics. Our beautifully crafted range of garage doors will provide practical security solutions, while also increasing the value of your property. Our professional team can come to your home or business and provide and provide you with expert advice to guide you for a suitable door in our range

INSTALLATION

We’re Perth’s top installer of automatic and manual garage doors. Our reputable team can assist you with choosing the right door style through to reliable and quick installation.

REPAIRS

Is your garage door not working properly? Our experienced technicians are here to provide you with superior garage door repair services, available anywhere throughout Perth.

MAITENANCE

Just like your car, your garage door needs regular servicing to make sure it performs at an optimum level and ensure a longer life span.

MOTORS & OPENERS

We stock the best selection of roller door motors and openers for residential and commercial use, compatible with most manual and automatic garage doors.

After 20 plus years our garage door originally installed by Gary was getting tired though still basically worked. Replacement went smoothly and as quoted both time and cost wise.

I am so glad i chose WA Roller doors over the other company's . Gary clearly explained all my options available and his recommendations were spot on . From the...

Very professional and efficient service from Gary and Debora. I love the transparent roller-door

Great company to deal with. Excellent service from the beginning to the end of the project. I will certainly recommend their garage doors to family and friends. Keep up the...

So pleased with the supply and installation of our new garage door, in quite a 'mature' garage! We weren't sure what style to go with for our renovation, and found...

DON'T HESITATE TO GET IN TOUCH

WA Roller Doors is a proudly WA owned and operated company founded by (owner) Gary Long, and has been supplying the garage door industry for over 25 years.

When it comes to Garage Doors in Perth, we have everything you need.

We can confidently fulfil your garage door requirements – our door knowledge and experience is extensive in all areas of the industry, from residential garage doors to large industrial roller shutter applications.

Whether you need sectional garage doors, roller doors or shutters, we have it covered!